Our Downtown Minneapolis Roaming Customer Service Agent, Zachary O'Neil, can be located on the Marquette Corridor Monday-Friday from 3:30 pm to 6:30 pm. He is available to answer any questions and to assist with any issues in the downtown area. 

"I have been working with SW for just about 5 years now in a few months. What I enjoy about working here just a few things would have to be the variety of things I get to work on from day to day basis whether it is maintenance customer service related etc. Every day I come into work it’s something different. Also I really enjoy the people I get to work with, they are easy to communicate with and makes its fun to come to work every day especially a lot of them I grew up with or knew them from school." -Zachary O'Neil